Privacy Policy

Last updated: October 2026

AutoFixNaija (“AutoFixNaija,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, applications, and services (collectively, the “Service”). By using AutoFixNaija, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Information You Provide

We may collect personal information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Location
• Vehicle details
• Account credentials
• Messages, reviews, and support requests

Mechanics may also provide:

• Business name
• Business address
• License information
• Service descriptions
• Pricing details
• Photos of repair work

b. Automatically Collected Information

When you use our Service, we may collect:

• IP address
• Device type and browser
• Pages visited and usage data
• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Operate and improve the AutoFixNaija platform
• Connect customers with mechanics
• Facilitate bookings, estimates, and communication
• Process payments through third-party providers
• Provide customer support
• Send service-related notifications
• Comply with legal obligations
• Prevent fraud, abuse, and ensure platform security

3. Sharing of Information

We may share your information:

• Between Customers and Mechanics to enable services
• With third-party service providers (e.g., payments, hosting, analytics)
• To comply with legal requirements or protect rights and safety
• In connection with a business transaction (e.g., merger or acquisition)

We do not sell personal data to third parties.

4. Third-Party Services

AutoFixNaija may integrate with third-party services such as:

• Payment processors
• Analytics providers
• Mapping or location services

These services operate under their own privacy policies. AutoFixNaija is not responsible for third-party privacy practices.

5. Cookies and Tracking Technologies

AutoFixNaija may use cookies and similar tracking technologies to:

• Improve site functionality
• Analyze usage
• Enhance user experience

You may control cookies through your browser settings.

6. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Comply with legal requirements
• Resolve disputes and enforce agreements

7. Data Security

We implement reasonable technical and organizational measures to protect personal data. However, no system is 100% secure, and we cannot guarantee absolute security.

8. International Users

AutoFixNaija operates from the United States with its service and target market in Nigeria and other African countries. It serves users in multiple countries. We handle personal data in line with applicable Nigerian data protection law, including the Nigeria Data Protection Regulation (NDPR). By using the Service, you consent to the transfer and processing of your information in the United States and other jurisdictions where we operate.

9. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent where applicable

Requests can be made by contacting us at support@autofixnaija.com.

10. Children's Privacy

AutoFixNaija is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions or requests about this Privacy Policy, please contact us at support@autofixnaija.com.

This document will be reviewed by legal counsel and adapted for local laws (Nigeria & US).